Powered-up store locator transforms customer experience
The convenience of the online store locator is often the first step in the shopping trip. BookingBug transforms it from a humble map where customers can schedule appointments and even join the virtual queue before they’ve left the house.
Increase footfall, conversion rates and spend value
In-store footfall is important, but so is ensuring customers buy and don’t just browse. BookingBug supports staff with knowledge and insights so they provide personalized service and expert assistance. Personal shopping trebles average customer spend and scheduled appointments are proven to increase propensity to spend by 95% over walk-ins.
Identify your highest value customers
Scheduled appointments, live events and dynamic queuing provide a wealth of highly intimate shopper data that can be used to enable more successful targeted marketing activity. Combine BookingBug data with lifetime value figures to form sophisticated customer insights.
Increase in-store footfall with live events
Live events provide retailers with the ability to transform the walk-in experience into something far more special. Use BookingBug to elevate brand awareness by hosting seasonal in-store events. Increase engagement with loyal customers through exclusive member-only events. Boost new visits by offering unique live experiences.
Integrations connect face-to-face
Retailers rely on data for fast and profitable decision making. BookingBug is built to seamlessly connect appointment, event and queuing data with point-of-sale and CRM to drive insights through advanced reporting. Rich historical data drives smarter future planning. Accurately manage staff capacity and utilization across departments, branches, regions and countries.
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Find out how BookingBug can help drive your organisation's most important customer engagements