Our Customer Success Promise

 

Our customer success promise

 

At BookingBug, we pride ourselves in delivering exceptional service to you, our customer. Here we set out what you can expect from us, every day, to help you and your business leverage our product to the maximum.

 

 

Expert
Expert

 

We’re experts at what we do. We have years of experience in designing, delivering and supporting scheduling systems to small, medium and large businesses – our existing clients can vouch for us. We will use our expertise to deliver a tailored solution and support model based on your individual needs.

Friendly
 

We’ll work hard to ensure you enjoy working with us. We know that quality interactions between people are the lifeblood of good relationships, both personal and professional. We’ll go out of our way to make your every interaction with us a pleasing experience – from using your preferred methods of communication to providing personable, engaging contact at all times.

Friendly
Proactive
Proactive 

 

We plan ahead. We know how to employ the full depth and breadth of BookingBug’s features to best help you achieve your business goals. Our experience allows us to anticipate many of your needs so that as questions arise, we have solutions ready for you – quickly and reliably.

We'll listen

 

We also greatly value your feedback. If you find you have suggestions on how we can do better, please tell us. We’ll listen.

 

We look forward to working with you.

 

The Customer Service Teams at BookingBug (Implementation, Frontline Support, Customer Success)

 

Listen