Your organization understands the value of scheduling software and has committed resources to implement this software into your systems. Employees have to spend time learning the scheduling software, have embraced it and are sharing with colleagues, friends and customers on the ease and value of the software, but there is one problem. It’s not enough. Therefore, your organization needs to get as many customers and prospects as possible to use the software. Communicate the key benefits. Customers need to

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In the Kevin Costner movie, Field of Dreams, a voice tells him to build a baseball diamond in his cornfield. “If you build it, they will come,” the voice says. Unfortunately for scheduling software this is not true. Too many companies successfully implement a scheduling software solution, but adoption falls flat. In our white paper, Ensure Success With Your Scheduling Software Adoption, we have outlined the best practices for software adoption including everything from naming a sponsor, setting a strategy

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It’s ironic that many technology companies do not use technology internally at a standard that would be considered effective. Many companies do not effectively share data or do not connect processes to maximize productivity. One area that is readily apparent for improving disconnected processes is in appointment scheduling. Let me know if any of these scenarios sound familiar at your technology company: Your colleague is interviewing a job candidate and the interview is running long. Your colleague has no

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Before you can ensure that customers are using your newly implemented scheduling software, you need to get your employees up to speed and become strong enthusiasts of the software. If employees are not on board, then customers won’t be either. Successful scheduling software adoption depends on people. Do employees know how to use the software? Does the software work with internal processes? Can employees skillfully explain the benefits of the software? Do customers know about the scheduling software? Are

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