It's Shoptalk time. With less than two weeks to go before “the world's largest conference for retail & ecommerce”, we’re beginning to prep our agendas. This year’s show features as many as 6 tracks in one day, so it’ll get a little crazy if you’re not prepared. In fact, the agenda lists 100+ speaking sessions and keynotes, not to mention startup tech talks, parties, remarks and receptions. Topics range from working with startups to new developments

Read More »

  As the UK’s largest golf retailer, American Golf knows a thing or two about brick and mortar. In their 100+ stores, they find success by differentiating themselves through one key factor: creating memorable customer experiences. You’ve likely seen articles about how retailers far and wide are trying to figure out how to adapt their stores to 2018’s customers. In fact, the research backs up exactly what American Golf is getting right; today’s consumers go to

Read More »

  If you have anything to do with retail, you know that NRF is the authority and that their Big Show is the world’s largest retail conference. At this year’s show there were 35,000 attendees from 90+ countries, so its truly a global affair. Our CEO, Glenn Shoosmith, gave a presentation to a packed house at this year’s conference. It’s not hard to guess why the room was so crowded. The topic was one that

Read More »

Another year, another Shoptalk to wow us with the latest in retail & ecommerce. Started in 2015, the Shoptalk conference immediately struck a chord with a diverse, senior-level audience. Since then, they’ve only expanded on what is undoubtedly one of most exciting conferences in retail. Here’s a snapshot of this year’s attendees that illustrates just how varied the show will be: When we head to Las Vegas for the conference in March, we’ll be surrounded by

Read More »

Over the past two years we have surveyed 4,000 customers to gain an in-depth understanding of the underlying trends driving the behaviors of modern shoppers and what this means for retailers. We've delved into the data to discover how today's consumers are taking an omnichannel approach to shopping, the compelling differences and similarities between the US and UK markets, and why retailers need to be hosting events in 2018. Here are some key insights for retailers to best leverage

Read More »

Customer events are an amazing way to generate genuine excitement, entice new prospects and build more loyal customers for your business. But how do you come up with an event concept that makes people want to attend and then spread the word amongst their personal community? Here are 8 examples of in-store events that drove in customers. Product launch party Inviting loyal customers to the launch of a new product is a great way of making customers feel valued whilst

Read More »

Boston, MA, January 30, 2018 – Traditional brick-and-mortar retailers are faced with increased financial and competitive pressures as consumers are shifting to an omnichannel, engagement-oriented, customer journey. Retailers must provide an interactive digital in-store shopping experience and have knowledgeable staff to greet their customers. Consumers are demanding more interaction when they visit a store. Today, BookingBug releases The Modern Consumer, research looking at shifting consumer expectations and their relationship with online and offline shopping channels. Featuring an independent survey of 2,

Read More »