This time of year presents a great opportunity to take a look at how trends have evolved over the past 12 months, and to look ahead at what’s to come in 2015. With that in mind, BookingBug’s CEO and founder Glenn Shoosmith shares his predictions for the year ahead when it comes to services and experiences in retail… Looking at the coming year, it’s easy to identify technologies like beacons, mobile and NFC payment that will continue

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