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Creating and managing your customer database

Wednesday 29 Mar 2017

Note: This post was originally published in March 2017 and has been updated for accuracy and comprehensiveness. Customer Relationship Management is really important for many businesses, in particular, small ones, as it is the focus point of sales and marketing strategies. At the centre of a business’ CRM is their customer database, which is a really helpful tool enabling them to; identify customer trends, create customer loyalty and increase their customer communication. All businesses have a customer database, whether it

Tuesday 21 Jul 2015

by: Glenn Shoosmith

At BookingBug, we understand that no two businesses are alike. Each of our customers has different requirements and preferences to make their booking widget one of their best business accessories. So we’ve compiled all the information you could need into our BookingBug Set-up Guides From essential settings to hand-picked recommended features, there’s something for everyone’s business. Whether you’ve been with BookingBug for one week or one year, these Set-up Guides are sure to be of great

Monday 20 Jul 2015

by: Glenn Shoosmith

Whether you’re a landscaper or wedding photographer, this guide will walk you through the set-up process involved for your Services & Trade business. Follow these step-by-step instructions to set up your account and learn about some useful tools and features recommended for your business type. Who is this guide useful for? Plumbers Gardeners Mechanics Teachers and Tutors Photographers Driving Instructors Mobile Hairdressers/Beauticians …or any other mobile trades/services. Before you start, you need to make sure your Business

Tuesday 12 May 2015

by: Glenn

At BookingBug, we understand that each and every one of your customers are unique, and as such, have different requirements. By using Booking Questions, you can prepare for your customer’s booking – tailoring it to the information you receive before they’ve even walked through the door. Booking Questions can allow you to filter bookings, ensuring you only receive bookings from customers that are suitable for your service. They are also beneficial in helping you prepare for a customer’s

Friday 10 Apr 2015

by: Glenn Shoosmith

This guide is the first of a series of set-up guides which aim to help all of our users set up and tailor their BookingBug accounts to their business type. This Health & Beauty guide will help you to set up your interdependent staff and treatment rooms, and give you a thorough walk through the set-up process and offer advice and feature recommendations just for your business type. Before you start, you need to make sure your Business Settings have

Monday 02 Mar 2015

by: Glenn

raincashregisterfacebooklikessocial" title="" />We now live in a day where we no longer look to the word of mouth as we did in the past to help us make decisions, particularly when it comes to purchasing a new product or service. Countless studies have shown that although word of mouth is a strong influence in getting consumers to make a purchase, it has a stronger effect on consumers in an online setting. Whether it be the Amazon reviews section, a tried-and-tested

Wednesday 25 Feb 2015

by: Glenn

It’s time for another #WidgetWednesday! And this week we have chosen BeeTennis, who offer various forms of tennis coaching, no matter what your skill level. BeeTennis are based in Greater Manchester – and proud of it! The ‘Bee’ in their name represents the term ‘busy bee’, which was allegedly first coined during the start of the industrial revolution, to describe the collective effort of Mancunians to achieve greatness. Why we have nominated BeeTennis as this week’s #WidgetWednesday Simplistic yet

BookingBug Blog

Creating and managing your customer database

BookingBug Set-up Guides

Set-up Guide: Services & Trade

Booking Questions: Make your booking process more efficient

BookingBug set-up guide: Health & Beauty

The power of online reviews (and how to manage them)

#WidgetWednesday: BeeTennis