Earlier this year, Cisco Consulting Services issued the findings of their 4th annual consumer behavior research study. Their discoveries speak volumes for the digitization of the retail industry and growing customer demand for in-store services. Not surprisingly, the report found that the number of customers who are digitally connected during the retail experience has nearly doubled, confirming the trend towards customers expecting a more seamless connection between their online and in-store user experiences. The research divides their online shopper survey

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So you’ve got your BookingBug widget all set up and ready to go – congratulations! You’re now ready to start spreading the word and begin taking bookings online. Whether it’s for your existing customers or brand new ones, there are lots of ways you can let people know that you now take appointments, enquiries, bookings – and even payments – online. Firstly, capitalise on BookingBug’s online nature. Once you have a place for your booking widget, whether it be

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