Over the past decade, user-generated content (UGC) has become a key channel for brands to engage their audience. In fact, TurnTo found that UGC is now the go-to source for deciding on a purchase for 90% of consumers, outdoing all other forms of marketing. What is user-generated content? User-generated content includes any text, image or video that features your brand and is accessible to the public via blog, product review, social media or any other public platform. These are the

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Unless you keep your cash stashed under the bed, it’s inevitable you’ve experienced how technology has impacted the way we interact with our finances and the institutions that take care of them. From contactless payments to peer-to-peer powered loans, technology is transforming and enabling dramatic shifts in the industry. But while it’s widely accepted by banks that tech can help improve their offering, few people believe it will replace humans entirely. It’s about finding the fine

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Recently, we looked at a few U.S. cities that are on the forefront of eGovernment innovation. These award-winning digital governments, including Los Angeles, Durham and Virginia Beach, are innovating their governments to be more user-friendly and accessible for their constituents. What is eGovernment? eGovernment or egov (short for electronic government) is a trend that is being driven both internally by government entities looking to improve efficiency and costs and externally by citizens demanding the same level of digital access

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With the former Barclays’ Chief saying that “blockchain could destroy the core of banking” and Capital One’s Financial Chief Information Officer admitting “banking is the ripest industry for disruption”, it’s clear traditional banks are going through a tumultuous time. To get to the heart of the subject we caught up with Tanya Andreasyan, Editor of Banking Technology Magazine, to find out what she’s seeing from inside the eye of the storm. Hi Tanya, what trends are leaping

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Over the past two years, the Digital by Default agenda has moved from theory to reality for government organisations, and their customers, up and down the UK. We’ve come a very long way, but there remains a lot more work still to do. As the government continues to find new ways to make services more accessible through digital channels, we are delighted to announce that we are partnering with the Mobile Government 2015 event next month to join the

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