My uncle recently told me that when he was 7, he went to his local bank and opened his first savings account. To track his account balance, a teller named Marjorie gave him a little notebook called a passbook. Every time he went in to make a deposit or a withdraw money, he would wait until Marjorie was available. He would hand over the passbook to Marjorie and she would stamp the transaction and his new account balance in the

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On September 22nd we’ll be hosting the ‘Best Practices in Digital Appointment Booking’ webinar. Leading the session, Celent analyst, Bob Meara, will offer a primer on digital appointment booking, including best practice suggestions based on his own research among the early innovators. Your Hosts Joining Bob will be Debbie Sabater, SVP Retail Strategy for Oriental Bank, will share the bank's perspectives on what drove their decision to implement Digital Appointment Booking technology, how they built a business case and

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