Welcome to a new feature of the BookingBug blog. Every month, we will be summarizing a handful of the key stories you may have missed along the way. Find us on Twitter and LinkedIn to receive regular updates. From the industry: Salesforce's Dream: A Customer Experience That's Totally Connected Forbes May 31, 2017 “If you go to a store and call the call center an hour later, the call center should know what happened in the store. And if you

Read More »