With the former Barclays’ Chief saying that “blockchain could destroy the core of banking” and Capital One’s Financial Chief Information Officer admitting “banking is the ripest industry for disruption”, it’s clear traditional banks are going through a tumultuous time. To get to the heart of the subject we caught up with Tanya Andreasyan, Editor of Banking Technology Magazine, to find out what she’s seeing from inside the eye of the storm. Hi Tanya, what trends are leaping

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We’re thrilled to announce that BookingBug has been named as one of the fastest growing scale-up companies in the UK in City AM’s annual Leap 100 list. The Leap 100 is a yearly round-up of the most exciting, fast-growth companies founded in the UK. Identified as the ‘Ones to Watch’ for 2016 by the judging panel, to qualify each company was required to demonstrate substantial growth and innovation over the past 12 months. For us this accolade means

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Personalisation is a word we frequently hear when it comes to customer experience. But what does ‘personalisation’ really mean? And what does it have to do with small businesses? We often perceive personalisation as something only bigger companies need to consider. Because of their high volume of customers, they use a variety of algorithms and data collecting resources to offer a seemingly personal experience.  But when it comes to smaller businesses, personalisation is already in the nature of the service,

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Many of the BookingBug community have put emphasis on the importance of marketing, or more specifically, expanding your customer base and establishing yourself within your sector. Being able to manage your bookings is one thing, and at BookingBug, we recognise you might want to improve your booking rate alongside this. BookingBug offers a whole catalogue of marketing tools. Perhaps you’re a hairdresser, who wants to offer a promotional discount code during the festive season. Or perhaps you’re a

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At BookingBug, we understand that each and every one of your customers are unique, and as such, have different requirements. By using Booking Questions, you can prepare for your customer’s booking – tailoring it to the information you receive before they’ve even walked through the door. Booking Questions can allow you to filter bookings, ensuring you only receive bookings from customers that are suitable for your service. They are also beneficial in helping you prepare for a customer’s

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