Innovative Chief Customer Officer at BookingBug. Leading operational changes across the global business whilst managing a global services function

5 predictions for the future of retail customer engagement

In the last 5-10 years, technology has completely changed consumer interests, expectations and behaviours when it comes to retail.

Retailers have had to analyze and respond to these changes by introducing new technology and strategies to keep consumers engaged.

Our latest infographic showcases some of our predictions for how retail will evolve in the next 5-10 years.

To download, view this PDF.