On its second edition, Shoptalk is definitely the hottest retail event in the United States, bringing together 5,000 attendees and more than 300 speakers to Las Vegas to discuss the most exciting innovations, the changes in retail and what lies ahead.
Shoptalk is the place to be and we are excited to be part of this great event.
Join us at Kiosk #SR62 to:
LEARN how using BookingBug as part of your omnichannel strategies can elevate customer engagement, improve associate experiences and increase revenue through appointment scheduling.
JOIN live hands-on demonstrations of the BookingBug platform to discover how you can use your web and digital assets to increase in-store footfall.
MEET the team behind the world’s favorite online booking platform and discover more about the great work we’ve done to help retailers offer greater customer experiences.
And with so many sessions and activities, we don’t want you to get lost! Here’s our top picks for Shoptalk, so you can make the most out of the event:
Every Day Tech Tours in the Exhibit Hall For retailers and brands only, the Tech Tours will showcase the best technologies exhibiting at Shoptalk - register now and make sure you say hello to BookingBug!
Day One - Sunday, Mar 19
Session: Customer Supercharging and Retailer Prospecting: Why Offline Experiences Create Value
Track 4 | 4:20 pm
In this session, David Bell (Author, Professor, The Wharton School, University of Pennsylvania) will talk about studies that show the importance of offline experiences, for both customers and retailers. Stores are no longer about inventory and fulfillment, but about brand immersion and customer experience.
Day Two - Monday, Mar 20
Session: Onmichannel Customer Experiences
Track 2 | 3:10 pm
Faisal Masud (CTO, Staples) and John Strain (Chief Digital & Technology Officer, Williams Sonoma Inc.) will discuss how they are tackling their omnichannel initiatives and creating great brand experience.
Day Three - Tuesday, Mar 21
Session: Online Goes Offline
Track 1 | 3:50 pm
Matt Kaness (CEO, ModCloth) and Steph Korey (Co-Founder & CEO, Away) will talk about how supplemented their ecommerce operations with a physical presence, and what they've learned about using these new locations to drive sales.
Day Four - Wednesday, Mar 22
Session: Next Generation Personalization
Track 2 | 10:30 am
This in-depth session will look into how new technologies are enabling retailers to move beyond basic recommendations and provide personalized experiences to customers based on data-driven understanding of their needs, preferences and behavior. With Prama Bhatt (VP, Digital & eCommerce, Ulta Beauty), Bryon Colby (SVP Digital Commerce, Cornerstone Brands) and Daniel Neukomm (CEO, La Jolla Group).
So if you’re heading to Shoptalk 2017 and want to know more about how to offer joined-up customer experiences, be sure to stop by the BookingBug Kiosk #SR62 to watch live product demos and talk to our team of experts about our solutions.
We asked 2,000 consumers across the US and UK to understand their attitudes and opinions of retail stores. Download the full research today to learn more about the complex relationship between the online and offline worlds of retail, and discover what a fully connected online to offline experience should look like in 2017 and beyond.