No-shows and last minute cancellations can be a huge nuisance and take away potentially available time slots from other customers. The best way to reduce no-shows is to keep frequent communication with your customers, reminding them of their bookings and encouraging them to make more. With BookingBug, you can do this easily by sending them various automated email and SMS notifications.
Check out these quick links to our help articles on how to set up…
- Email confirmations and reminders
- SMS confirmations and reminders
- Getting reminders set up
- Follow-up emails
Even better, you can also customise the look and content of these emails and SMS messages. Here are some of the cool features you can configure:
- Add your logo to email confirmations
- Customise email and SMS wording
- Add a ‘Book Now’ button to emails
If you would like to learn more about ways to expand and grow your BookingBug account, we have many other step-by-step help articles and video tutorials to get you started in our Knowledge Base. If you’d prefer to speak directly to a member of our support team, you can contact them at firstname.lastname@example.org.