Chief Marketing Officer at BookingBug based in Boston, MA.

BookingBug Named Among CIOReview’s 20 Most Promising Customer Experience Management Platforms


We’re thrilled to announce that BookingBug has been recognized as one of the 20 Most Promising Customer Experience Management Platforms by CIOReview.

Each year, CIOReview selects 20 companies that are providing innovative customer experience management solutions. Customer experience management is a massive space that incorporates everything from social media monitoring tools to call center solutions.

With such a vast array of contenders, we’re extremely honored to be selected as one of twenty companies that are at the forefront of helping businesses create exemplary customer experiences.

Where does BookingBug fit within customer experience management?

BookingBug is the only enterprise solution to catalyze digital-physical customer journeys, enabling organizations to orchestrate powerful human-to-human experiences that increase revenue, customer loyalty and customer lifetime value.

In an era where companies struggle to harmonize online and in-person interactions, we are bridging this digital-physical divide.

What's next for BookingBug?

"As we look to the future, our team is focused on our partner ecosystem, an upcoming major product launch and expanding our sales and marketing teams across regions to continue our growth," said Glenn Shoosmith, founder and CEO.

To read more about our point of view on the industry, visit CIOReview.

Here you can find the full list of companies chosen.