In the last 5-10 years, technology has completely changed consumer interests, expectations and behaviours when it comes to retail. Retailers have had to analyze and respond to these changes by introducing new technology and strategies to keep consumers engaged. Our latest infographic showcases some of our predictions for how retail will evolve in the next 5-10 years. To download, view this PDF.

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Today's retailers are struggling to bridge the gap between their physical and digital channels, but some forward-thinking retail executives have figured out how to capitalise in this changing world. Check out some of the successes that they have seen in our latest infographic. To download, view this PDF.

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Here at BookingBug we're engrained in partnering with our customers to ensure they are successful, driving revenue and better customer journey experiences. Over the last three years, we've partnered with Waitrose, one of Britain's famous and largest grocery chains in the UK with over 350 locations, creating a partnership where we developed one of the leading examples of added value services in the market today. Waitrose has used BookingBug’s platform to introduce in-store services and events like cooking classes

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In June, BookingBug hosted our first Customer Retail Summit with the goal of bringing together the UK’s top retailers for a day of collaboration, sharing of best practices and showcasing the latest innovations at BookingBug. The day was a unique opportunity for industry leaders, high-level customer stakeholders and BookingBug staff to discuss the future of the retail space and engage in product-related conversations. We were excited to be joined by some of our biggest UK and European customers such

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Five Retail Predictions That Will Define the Way Consumers Engage with Brands and Who Will Come Out on the Other Side INTRODUCTION Digital transformation has impacted every aspect of our daily lives - both as consumers and as businesses. From coast to coast and “across the pond,” as they say, daily news cycles continually highlight another brand closing locations, reducing workforces and eventually going out of business completely as retailers struggle to keep up with online demand. I often get

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