In the face of what is now known as the ‘retail apocalypse’, brands are seemingly confronted with two options– fight or flight. Brands can choose to either adapt to the ever evolving economic and consumer landscapes, or be faced with a similar fate that 50 US retailers were in 2017. Financial institutions, however, are dealing with a horse of a slightly different color. While dealing with the aforementioned shifts in the retail landscape, the financial industry isn’t known for

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Today we’re speaking to Matthew Hopkinson at the Local Data Company about the role of physical retail in a world of shifting customer expectations. Hi Matthew, tell us a bit about the Local Data Company The Local Data Company is a data and tech company that field surveys 3,000 towns, shopping centers and retail parks as well as tracking chain retailers in a further 4,000 locations. We cover 92% of Great Britain’s retail and leisure outlets.

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If you’re a retailer in 2018, you may have heard about a little guy named Amazon. He’s kind of like the bully in school that took your ice cream money after you had done extra chores to earn it. He then proceeded to eat the ice cream in front of you and brag about how good it tasted too. So how do you confront the bully that’s seemingly all-powerful? In school, you could tell the teacher and

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Another year, another Shoptalk to wow us with the latest in retail & ecommerce. Started in 2015, the Shoptalk conference immediately struck a chord with a diverse, senior-level audience. Since then, they’ve only expanded on what is undoubtedly one of most exciting conferences in retail. Here’s a snapshot of this year’s attendees that illustrates just how varied the show will be: When we head to Las Vegas for the conference in March, we’ll be surrounded by

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Customer events are an amazing way to generate genuine excitement, entice new prospects and build more loyal customers for your business. But how do you come up with an event concept that makes people want to attend and then spread the word amongst their personal community? Here are 8 examples of in-store events that drove in customers. Product launch party Inviting loyal customers to the launch of a new product is a great way of making customers feel valued whilst

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Every company has their busy times and their slow times. Some employees think that downtime means they can take a break or stand around and chat. For organizations like clothing stores or banks, this can be very frustrating for managers who want to maximize productivity. Even asking employees to do other tasks that are not their primary role can be met with resistance. Here are six ways to maximize employee productivity during slow periods at your stores. 1. Communicate the

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Discount clothing retailer TJ Maxx is a juggernaut that has been aggressively opening stores and increasing sales for the past few years. Meanwhile, competitors like Macy’s, Sears, Nordstrom’s and Kohl’s are facing major sales slowdowns due to the success of online and better-performing retailers. TJ Maxx’s sales per square feet is currently over $400 while typical department stores are usually less than half of that. It might surprise you to learn that only about 1% of

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