As I review our progress in 2018 and goals for 2019, I recognise how important it is to get out of the office and attend industry events. Whether the event is with partners, customers or prospective customers, it’s always amazing to hear how others are navigating changes in banking. Though I attended several events and workshops in 2018, one that consistently stands out is MoneyLIVE. MoneyLIVE is an annual retail banking conference in London, where 400+ attendees gather to

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I’m back in London after attending NRF, the world’s largest retail conference in New York City, and I’m just now getting back to reality. Whoever said “retail is dead” is wrong. Throughout the three day conference I spoke with innovative retailers about their initiatives in 2019, the struggles they face and the types of technology they plan to invest in. Let’s just say these retailers are not dying. During day two of the conference, I spoke

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In the past, banks competitive edge came from product, price and size of their branch network. The institutions with large branch numbers took the lion’s share of the market through locality and convenience. Today, the main competitive advantage goes to the bank providing the best customer experience. Despite online banking becoming the main channel for customers to conduct their day-to-day finances, recent research by Celent found that 77% of adults in the USA prefer in-branch conversations when needing advice

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I’m excited to announce that BookingBug has been listed in the Financial Times Future 100 UK list in recognition of our consistent growth. This inaugural list includes one hundred of the fastest-growing UK companies that are making an impact on their industry, or on wider society. Categories of “impact” include consistent growth, disruption, diversity, and social/governance policies. Alongside BookingBug were seventeen other technology companies, with eight of them also being lauded for consistent growth. We’re proud to

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I’m thrilled to announce that BookingBug has been ranked #76 in the 18th annual Sunday Times Hiscox Tech Track 100. The league table ranks Britain’s top 100 private tech companies with the fastest-growing sales over their latest three years. The list is compiled by Fast Track and published in the Sunday Times each September. BookingBug, the world's leading appointment and scheduling platform, has been rapidly growing over the last few years and we're excited to see that growth

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The FT 1000 recognizes innovative companies with strong revenue growth April 30, 2018 - Boston, MA - BookingBug, the world's leading appointment and scheduling platform, today announced that it has been recognized by the Financial Times and Statista as one of Europe's fastest growing companies. With innovative and fast-growing companies as the driving force for Europe's economy in the 21st century, the list aims to explore these exceptional performances and make them publicly visible. This is the second year of

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Intelligent concierge welcomes customers into busy stores and branches For years, the world’s biggest organizations have been grappling with added value services and appointments, so that when a customer enters their store, they know who they are, what they want, and can get their best team on the job. Now, they can get that same insight about every customer who walks into the store, thanks to BookingBug Dynamic Queue Management. With the addition of a queuing solution, the BookingBug

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