Five Retail Predictions That Will Define the Way Consumers Engage with Brands and Who Will Come Out on the Other Side INTRODUCTION Digital transformation has impacted every aspect of our daily lives - both as consumers and as businesses. From coast to coast and “across the pond,” as they say, daily news cycles continually highlight another brand closing locations, reducing workforces and eventually going out of business completely as retailers struggle to keep up with online demand. I often get

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Retailers must follow and understand consumer trends to stay relevant. Consumer loyalty can be fleeting, so it's of utmost importance that retailers use data to continuously adapt. We recently surveyed 2000 UK and US consumers to discover what the modern consumer wants in their retail experience. Here is the PDF of the Modern Consumer Report Infographic available for download. Here is the associated Modern Consumer Report eBook available for download, which contains these insights and more.

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Retail banks are at a time of rapid innovation and change, as they're faced with elevated customer expectations and formidable digital competitors. To stay relevant, banks must listen to their customers and take steps to provide a phenomenal customer experience. We recently surveyed 2,000 financial consumers in the US and UK to understand more about their expectations and interests when it comes to banking. Below are their insights. Here is the PDF of the Modern Banking Report Infographic available

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I’m excited to announce that BookingBug has been listed in the Financial Times Future 100 UK list in recognition of our consistent growth. This inaugural list includes one hundred of the fastest-growing UK companies that are making an impact on their industry, or on wider society. Categories of “impact” include consistent growth, disruption, diversity, and social/governance policies. Alongside BookingBug were seventeen other technology companies, with eight of them also being lauded for consistent growth. We’re proud to

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Here at BookingBug, an increasing number of our customers are using our platform as part of a larger Digital Transformation initiative. This means they are often using BookingBug alongside other comprehensive solutions such as CRM, eCommerce, and a variety of other solutions. As the Alliances Director for North America, I am constantly involved in ensuring that our solutions and people are working in concert with our partners. With Dreamforce fast approaching, let’s look at how BookingBug, Salesforce, and Deloitte

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I’m thrilled to announce that BookingBug has been ranked #76 in the 18th annual Sunday Times Hiscox Tech Track 100. The league table ranks Britain’s top 100 private tech companies with the fastest-growing sales over their latest three years. The list is compiled by Fast Track and published in the Sunday Times each September. BookingBug, the world's leading appointment and scheduling platform, has been rapidly growing over the last few years and we're excited to see that growth

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Enhancing its integration capabilities, the platform provides a more interoperable, secure and scalable solution to its enterprise clients. Here at BookingBug, we’re the world’s leading Time-as-a-Service™ (TaaS) platform with intelligent appointment scheduling, queuing and event management applications. Today we launch our next generation integration layer, which includes powerful enhancements with Salesforce Lightning and Microsoft Exchange. With these updates, we’re continuing our effort to drive technology innovation for our enterprise clients. These enhancements propel our platform to become

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