What's on? @ Inside Retail Live

Harry Hodges

by: Harry Hodges

We're really excited to part of this great event, so if you’re heading to Sydney and want to know more about how to offer joined-up customer experiences, be sure to stop by stand 92 to watch live product demos and talk to our team of experts about our solutions. With so many sessions and activities to choose from, we don’t want you to miss anything. So here’s our top picks for Inside Retail Live, so you can

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If you are considering purchasing scheduling software for your company, we have good news and bad news for you. The good news is that scheduling software is an incredibly powerful tool that allows your customers to easily schedule meetings with your employees. The scheduling software will increase the number of face to face meetings that your employees have with your customers. This, in turn, will improve your engagement with your customers and provide a better understanding of their needs. The

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“Fifteen years from now more than half of the universities [in America] will be in bankruptcy,” predicts Harvard Business School Professor Clayton Christensen in an article in The Economist. These are very dire words from an expert in education and business. Although America has the best higher education system in the world, it is also the most expensive. Over the past decade, federal and state government funding has been dropping and online education continues to explode. Meanwhile, new challenges are

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2017 has been another interesting year for retail tech so far, with Amazon launching a checkout-free shopping experience and Domino’s Pizza unveiling a bot for Facebook Messenger that lets customers order directly through the app. Yet both of these tech advancements actually have something far more important at their core; retailers are realising the value of putting customers at the centre of the experience, and how they can increase the value of each interaction in the process. It’s

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Links online and offline channels for a seamless customer experience Brings together disparate data for centralised view Zero downtime and added automation increases staff efficiency and streamlines bookings One of the world’s top international department stores has significantly increased in-store visitors by rolling out an omnichannel appointment system that allows customers to book personal shopper sessions in 88 key stores. Debenhams has offered an industry-leading personal shopping service for over twenty years. The challenge was that awareness and new

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On its second edition, Shoptalk is definitely the hottest retail event in the United States, bringing together 5,000 attendees and more than 300 speakers to Las Vegas to discuss the most exciting innovations, the changes in retail and what lies ahead. Shoptalk is the place to be and we are excited to be part of this great event. Join us at Kiosk #SR62 to: LEARN how using BookingBug as part of your omnichannel strategies can elevate customer engagement, improve

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The headlines blare nothing but bad news for retailing in the US. As ecommerce sales are booming, many of the nation’s largest retailers like Macy’s, Sears and Kmart are shutting stores. The news is not all negative as some retailers are delivering unique retail experiences that are completely captivating customers. Here are three examples of retail leaders who are rewriting the retail experience playbook, plus lessons you can learn from their triumphs. Warby Parker "I don't think retail

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