The countdown to retail’s big show begins! Roughly one month from now, the minds behind the biggest brands, up & coming disruptors, and industry powerhouses gather under one massive roof to talk shop. We’re also going to be lucky enough to hear speakers like Tommy Hilfiger, Arianna Huffington, Hamdi Ulukaya, and James Curleigh. To give you a little more insight into this year’s attendees, here’s a snapshot courtesy of NRF themselves: If you’ve attended before,

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My uncle recently told me that when he was 7, he went to his local bank and opened his first savings account. To track his account balance, a teller named Marjorie gave him a little notebook called a passbook. Every time he went in to make a deposit or a withdraw money, he would wait until Marjorie was available. He would hand over the passbook to Marjorie and she would stamp the transaction and his new account balance in the

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Unless you still hide your cash under the mattress, you’re probably aware of how technology has revolutionized the way we engage with our finances and the institutions that look after them. Despite being able to transfer money, pay with our phones and report our card stolen via an app, personal banking is falling far behind the curve when it comes to customer experience, opening up a void for companies that can meet the customer experience need. Banking isn’t

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The influx of new technology in recent years has made it easier than ever for customers to flit between brands, so how are leading retailers fostering brand loyalty among their customers? The answer lies in user experience. Creating convenience Creating a good user experience through new technology is nothing new to the leading retailers. But the drive to make purchasing faster and fuss-free is improving convenience for the customer and creating loyalty with the brands that are executing it best.

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Recent research from Barclaycard has given brick-and-mortar retailers some hope by revealing that hosting in-store events and creating an immersive experience can help them not only survive the online onslaught but flourish. After surveying 251 senior decision-makers in retail and over 2,000 customers, the researchers found that hosting events and providing entertainment in physical stores could boost their annual turnover by 14% on average. With in-store events becoming the biggest theme for 2018, we wanted to highlight why and

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This isn’t the first time you’ll hear that e-commerce is challenging traditional brick-and-mortar retailers. It’s become evident that customers are looking for more from retailers, as they’re increasingly turning to online giants like Amazon and eBay to buy everything from food to fashion, forcing traditional retailers to take drastic measures in order to compete. Recent research from Barclaycard has given bricks-and-mortar vendors some hope by revealing that hosting in-store events and creating an immersive experience can

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Last night, the 50 fastest growing tech companies in the UK gathered for the announcement of this year’s Deloitte Technology Fast 50 ranking. The award celebrates innovation and entrepreneurship and our placement in this programme for the third consecutive year, alongside some seriously impressive technology brands, is a true testament to the hard work of our exceptional team. David Cobb, lead partner for the Deloitte UK Technology Fast 50, said: “The Deloitte UK Technology Fast 50 gives great profile

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