In the face of what is now known as the ‘retail apocalypse’, brands are seemingly confronted with two options– fight or flight. Brands can choose to either adapt to the ever evolving economic and consumer landscapes, or be faced with a similar fate that 50 US retailers were in 2017. Financial institutions, however, are dealing with a horse of a slightly different color. While dealing with the aforementioned shifts in the retail landscape, the financial industry isn’t known for

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The State of Modern Banking

Harry Hodges

by: Harry Hodges

As digital innovation evolves , so does the way in how consumers interact with the financial institutions around them. To keep up with these rapid industry changes that are impacting consumer behaviors and their financial institution preferences, BookingBug has recently completed our 2nd year of consumer research. The report, Modern Banking Research, covers 2,000 respondents in the US and UK to provide a global view into the revolutionary changes occurring in retail banking. The Democratization of Banking In comparison to

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Today we’re speaking to Matthew Hopkinson at the Local Data Company about the role of physical retail in a world of shifting customer expectations. Hi Matthew, tell us a bit about the Local Data Company The Local Data Company is a data and tech company that field surveys 3,000 towns, shopping centers and retail parks as well as tracking chain retailers in a further 4,000 locations. We cover 92% of Great Britain’s retail and leisure outlets.

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As one of our favourite Agile Testers makes his way back home to Norway, Marius leaves us with some words of wisdom on his time at BookingBug. 1. What do you love about working at BookingBug? Oh. There's so much! But I would have to highlight the people. There's such a big spread of different backgrounds within the different teams, which makes BookingBug such an interesting place to work. It's also very exciting to be working with such a talented

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The FT 1000 recognizes innovative companies with strong revenue growth April 30, 2018 - Boston, MA - BookingBug, the world's leading appointment and scheduling platform, today announced that it has been recognized by the Financial Times and Statista as one of Europe's fastest growing companies. With innovative and fast-growing companies as the driving force for Europe's economy in the 21st century, the list aims to explore these exceptional performances and make them publicly visible. This is the second year of

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If you’re a retailer in 2018, you may have heard about a little guy named Amazon. He’s kind of like the bully in school that took your ice cream money after you had done extra chores to earn it. He then proceeded to eat the ice cream in front of you and brag about how good it tasted too. So how do you confront the bully that’s seemingly all-powerful? In school, you could tell the teacher and

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YBS Cuts Admin Time by 50%

Harry Hodges

by: Harry Hodges

The financial services industry hasn’t traditionally been known as a space where “customer is king”, so when movers & shakers come around, people take notice. In the UK, Yorkshire Building Society (YBS) is one of those movers & shakers. They believe that for high-value customers like mortgage applicants, there is no margin for error when it comes to customer service. They employ this mentality throughout their 200+ branches and 4500 team members. When the partnership between YBS and BookingBug

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