An unrivalled track record
BookingBug was founded in 2008 with a single vision: to become the de facto global platform for seamlessly enabling all bookings, for all organizations, across all channels. Today, thousands of small, medium and large businesses across the world are using BookingBug to manage around 12 million customer engagements every year. We are proud to be partnered with the world’s biggest technology firms including Salesforce, Oracle and Microsoft. We also work with many implementation partners, ranging from boutique digital agencies to multinational system integrators. The depth of the team’s project implementation experience means that BookingBug’s most glowing testimony is often centered on our ability to advise based on other client experiences. The benefit of this rich legacy of highly relevant experience is offered as part of every client discovery process. It’s not just about the technology - it’s how our solutions can really benefit your organization and your customers.
BookingBug is a truly global organization. Our 100-strong team spans our three full-service offices in Boston, London and Sydney. This approach enables us to provide 24/7 follow-the-sun customer support to all clients. We can also offer specialist in-market domain expertise spanning every stage of the customer journey - from pre-sales discovery to ongoing customer success management.
We’ve collected a great range of industry awards over the years. These are typically for the results of our customer deployments, but increasingly BookingBug is also being recognized for its rapid growth and scale of the business. See our awards page
Partnerships and integrations
BookingBug is a complex platform that requires a great deal of development and testing to ensure success. While many projects are handled by our own Engineering teams in Boston, London and Sydney, we also regularly work with a range of implementation and technology partners. Flexibility is key when working across multiple teams. We’re continually working with many web agencies, in-house development teams, third party system integrators and other development resources to build out a wide array of customer implementations. Each enterprise we work with is unique and we take great pride in our ability to work within just about any project framework.
The BookingBug platform has been evolving for nearly a decade. It is constantly updated as new features, workflows and functionality are added in customer deployments. We’re biased, but we regard it as the most advanced booking platform in the world. The platform is distributed in a number of ways, through public and private cloud deployments.
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Find out how BookingBug can help drive your organization's most important customer engagements