Together we are powering the future of connected customer engagement

Our vision


We built BookingBug with a single vision: to become the de facto global platform for seamlessly enabling all bookings, for all organizations, across all channels.

BookingBug is the industry’s most advanced, most powerful and most versatile appointment and event booking platform. Our award-winning technology powers the real-time management of appointments made via online, mobile, in-store or call center for enterprise clients in retail, financial services, the public sector and beyond.

BookingBug easily integrates with existing staff calendars and internal systems, and the unmatched flexibility of our platform puts our clients in the driver’s seat, enabling fully-customized booking experiences that transform customer engagement and increase revenue.

The company


Founded in 2008 by entrepreneur Glenn Shoosmith, BookingBug has grown to become the market-leading online booking solution. With teams in Boston, London and Sydney, we have thousands of happy clients all around the world, including Babies "R" Us, bebe, Golfsmith, Westfield, John Lewis and Westfield.

As an organization, we are committed to bringing together the online and offline worlds by continuing to develop the most flexible, open and accessible booking technology that is usable by all.

Award-winning technology


Our technology provides consumers with the best possible online and offline booking experience and enables businesses to increase footfall, conversion, engagement, drive new revenues, make intelligent decisions using customer data and provide exceptional customer experiences online and offline.

  • WINNER - Customer Insight Project of the Year - Retail Week Tech & eComm Awards 2015 
  • WINNER - Multichannel Vendor of the Year - Retail Systems Awards 2015
  • WINNER - Overall Winner - Retail Systems Awards 2015 
  • FINALIST - Best Use of Tech in the Customer Experience - Customer Experience Awards 2015

Join the team


BookingBug is growing quickly. We are currently hiring across all departments, including technical development, operations, sales, marketing and clients services, in our Boston and London offices.

If you're looking for a new challenge where you can learn, grow and make a real difference within a dynamic and passionate team, we would love to hear from you.

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