people walking to an appointment

OMNICHANNEL CUSTOMER ENGAGEMENT

CREATING PROFITABLE CUSTOMER RELATIONSHIPS

Trusted by hundreds of global banks, retailers and governments

Modern Consumer Research

Top Retail Trends for 2018

We surveyed 2,000 qualified retail shoppers in the US and UK about their shopping behaviors, preferences, and what they’d like to see more of from brands.

Now that we’ve analyzed the results, we’re eager to show you what you can do to improve customer engagement while driving revenue.

Download Now!

John Lewis Appointments

Comprehensive Scheduling Journeys

BookingBug’s state-of-the-art scheduling platform helps organizations simplify their complicated scheduling experiences. Uniquely, Appointments, Events and Queuing functionality are provided under one rock-solid application. BookingBug is proven to create profitable customer engagements, while maximizing staff and resource utilization.

John Lewis Appointments

Appointments

Appointments

Comprehensive appointment scheduling functionality, enabling organizations to simplify their complicated scheduling experiences.

Events

Events

The world’s most advanced event management technology offering promotion, waitlists, ticketing, payment, event delivery, follow-up and reporting.

Queuing

Queuing

Optimize customer experience with smart queue management solutions, advanced customer reception and automated interaction management.

Trusted by the world’s leading names in financial services, retail and government to handle their most important client engagements

Financial Services

Financial Services

Enabling banks, credit unions and building societies to integrate complex multichannel engagement strategies for enhanced customer experience.

Retail

Retail

Create proven profitable customer engagements across online and in-store interactions. See 50% more spend on appointment-driven engagements.

Government

Government

Secure, real-time management of all types of bookings at any volume, for any number of users and locations to improve access to government services and reduce costs.

BookingBug Brochure

Download The Brochure

Find out how BookingBug can help drive your organization's most important customer engagements.