How it works
An online booking and appointment system packed with features to suit your business
Taking Online Bookings Couldn't Be Easier
No matter what your business, with BookingBug you can start taking bookings online today
Overview
Take bookings from your website
With BookingBug’s online scheduling software you can take bookings directly from your own website to give your customers a seamless booking experience.
BookingBug allows you to fully customise the appearance of your booking widget so it exactly matches your website and brand.
Easy to use admin dashboard to manage all of your appointments & bookings
Your flexible, online BookingBug admin calendar allows you to view and manage your bookings and appointments.
You can make bookings on behalf of customers, move or cancel bookings and contact your customers directly.
Grow your business
By using BookingBug you can attract new customers and generate repeat business from existing ones. All customer details are stored so you can run promotions and market directly to them.
Basic Features
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Resources, rooms & locations
No matter how many rooms, locations resources you manage BookingBug enables you to take bookings quickly and simply.
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People & Staff
If you or your staff offer appointments then BookingBug is the platform for you – configure multiple staff, each with their very own schedule.
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Classes, courses & events
BookingBug offers a unique system for manage classes, courses or events. Set them up to recur at regular intervals with varying prices and capacity.
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Customer contact details
The details of each customer that books with you are stored in our advanced, easy to use CRM – view their booking history, notes and contact details.
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Communications
Reduce no shows and improve customer retention by sending email & SMS confirmations, reminders and follow-ups and communicate directly with your customers.
Card processors
Take payments and deposits online
BookingBug allows you to take payments or deposits online. We support all currencies and are
integrated with payment providers from around the world: BookingBug adheres to all relevant PCI-DSS Compliance standards. You can view our PCI
certificate here:Certificate
Advanced Features
Communication
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Email confirmations & reminders
Send your customers an email confirmation of their booking and a reminder just before their appointment.
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SMS confirmations & reminders
Send your customers an SMS confirmation of their booking and a reminder just before their appointment.
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Bulk SMS
Send an SMS to all of your customers containing promotions or any other messages.
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Two-Way SMS
Get your own dedicated number so customers can reply to all automated messages you send.
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Customisable email & SMS
Customise the content of all automated email and SMS communications that are sent through your BookingBug account.
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Email Marketing
Sync your customer list with MailChimp for sending customer newsletter, promotions or other marketing messages.
Promotions
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Coupons
Attract new customers with money off coupons & buy one get one free offers.
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Daily Deals
Build brand awareness with Daily Deals. Import, match and validate codes, collect security codes, offer custom availability, manage complex deals, and increase revenue by offering upselling opportunities.
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Bulk Purchasing
Encourage client stickiness and build repeat business by allowing your customers to purchase blocks of bookings at a discount that can be redeemed against future bookings.
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Gift Certificates
Build your customer base by selling selling gift certificates from your website that customers can redeem against future bookings.
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Packages
Upsell and build repeat business by selling groups of services bookable in a single day.
Social Media
Take bookings from wherever your customer finds you.
With BookingBug's Facebook integration your customers can book directly from your Facebook page without ever have to leave that webpage. They see all of your services / classes / courses and can book there and then with their Facebook login.
With BookingBug's social sharing let BookingBug automatically update your Facebook and twitter feeds to help keep you in the forefront of your customers minds.
Accounting Integrations
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KashFlow
Synchronize all of your bookings with KashFlow’s online accounting platform.
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Xero
Synchronize all of your bookings with Xero’s online accounting platform.
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SageOne
Sync all of your bookings and payments taken online through BookingBug straight into your SageOne accounting software
Mobile Apps
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Android & iPhone Apps
View your bookings on the move and contact your customers through our iPhone and Android apps.
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iPad optimized
Manage your whole BookingBug account from our iPad optimized version.
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Mobile compatible
BookingBug is compatible with all modern mobile, tablet and computing devices.