Features
An online booking and appointment system packed with features to suit your business
Replace your appointment book
Manage, view and move all of your bookings in our easy to use admin calendar. Run your appointments, events, classes, courses and services.
Take bookings directly from your website
Allow customers to book directly from your website through a booking calendar styled to fit your website, or use a 'Book Now' button.
Take payments and deposits online
Integrated with PayPal, Authorize.Net, SagePay and many other payment providers to allow you to take payments or deposits online.
Manage your daily deals
Manage, track and take online redemptions for Groupon, LivingSocial and all other deal providers.
iPhone and Android Apps
View all of your upcoming and recent bookings from our great iPhone and Android phone apps.
Facebook Apps
Allow your customers to book directly from your Facebook page.
Run your business from an iPad
Manage all of your availability and bookings on our iPad version.
Discounts and Promotions
Offer a variety of pricing offers including coupons, deals, block pricing and more.
Email & SMS communications
Send email and SMS confirmations and reminders so neither you, nor your customers, ever miss an appointment again.
Sell Gift Certificates (Coming Soon)
Allow you customers to buy gift certificates for friends or for themselves.
Marketing and Accounting
Link your BookingBug account with the Kashflow and Xero online accounting platforms and with MailChimp's email marketing solution.
Store all customers data
Gather all of the customer information you require and store their details in our easy to use CRM.
Replace your appointment book
With BookingBug you can view and manage all of your bookings from our easy to use admin calendar. You are able to see all of your appointments in a variety of different views that adapt to your business type and show them in a format you expect. You can move bookings with a simply drag and drop, contact them by email or SMS directly from the calendar, search through your appointments by booker, service, person, date or time, and export all of your booking information to Excel.
Take bookings directly from your website
BookingBug allows you to take bookings in whichever way you like, whether you offer appointments by the hour, rooms by the day or week, or classes, courses or events.
You can embed your booking calendar directly onto your website which can customized to fit the colours, style and design of your website to create a truly seamless customer experience.
If you prefer not to embed something in your website we also offer 'Book Now' buttons so that you can link to one of our customizable BookingBug pages from where your customers can also book.
Our booking widgets (or calendars) are designed to change depending on your type of business so that when a customer is booking an appointment at a hair salon, a place on a yoga course, a holiday cottage or a table at a restaurant they receive the best booking experience possible.
Take payments and deposits online
BookingBug allows you to take payments or deposits online. We support all currencies and are
integrated with payment providers from around the world: BookingBug adheres to all relevant PCI-DSS Compliance standards. You can view our PCI
certificate here:Certificate
Manage your daily deals
BookingBug has the market leading daily deal features that allow you, the business, to take online redemptions and increase the profitability of running daily deals. We support deal companies from around the world including of course Groupon and LivingSocial.
With BookingBug you can reduce your admin costs, improve customer satisfaction and capture your customer's information to help convert from from new customers into repeat customers.
The features include:
- Take online redemptions online and validate voucher codes
- Gather customer details for future re-marketing
- Manage capacity and smooth the redemption process
- Generate 'upsell'
- Run multiple deals and deal types across multiple providers
- Allow multiple vouchers to be redeemed at once or apply the deal to a series of bookings (eg.6 massages)
- Track your redemption statistics and rates so you can more effectively plan for future deals.
iPhone and Android Apps
With BookingBug you can run your calendar and your business from any system including:
PC, Mac, laptop, phone, Android tablet or iPad.
BookingBug has iPhone and Android apps that allow you to view all of your upcoming and recent bookings and contact your customers directly.
Rather than force our web interface onto the iPad or Android tablets we have created a fully optimized tablet version that allows you to run BookingBug without every having to turn on a computer.
Facebook Apps
Take bookings from wherever your customer finds you.
With BookingBug's Facebook integration your customers can book directly from your Facebook page without ever have to leave that webpage. They see all of your services / classes / courses and can book there and then with their Facebook login.
Discounts and Promotions
BookingBug offers you the flexibility to run a wide range of promotions, discounts and bulk purchases to help you make the most of your business:
- Run money or percentage off coupons
- Sell blocks of bookings that can be redeemed at a later date
- Offer discounts for multiple purchases
- Set different prices for different times of day or days of the year
- Manage your daily deals
Sell Gift Certificates (Coming Soon)
With BookingBug you can soon sell gift certificates from your website.
Your customers will be able to buy certificates for a fixed amount, or that apply to a specific service, event, class or course, either for themselves or as a gift.
The customer will be emailed a PDF certificate, customised to your design, with a unique code that can be redeemed directly online.
Email & SMS communications
BookingBug sends automated booking confirmations and reminders to your customers and you, the business, to make sure that you never miss an appointment again.
You can completely customise both the design and content of these notifications to make sure your customers get all of the information they need.
As you automatically store the contact information of your customers you can also communicate with them directly via email or SMS from your calendar dashboard and from your customer records.
We also integrate with MailChimp so that you can send promotional and marketing emails and newsletters to your entire customer list.
Marketing and Accounting
BookingBug is designed to sit at the heart of your business. As a result we integrate with a variety of other 3rd party systems that help you manage your business:
Marketing: We know that marketing is a key part of any business which is why we integrate with MailChimp to sync all of your customer information with their fantastic email marketing and promotion system.
Accounting: If you use Kashflow or Xero's online accounting platforms then you can integrate them with BookingBug and have each booking create a new invoice attached to that customers record.
Powerful But Easy Accounting Software KashFlow is an incredibly easy to understand accounting system for UK small businesses. No accounting knowledge required. And our free trial really is free - no credit card needed.
We've got all kinds of social features that help you get to know your subscribers and share your newsletters. Integrate your signup form with Facebook, share your campaigns on Twitter, track subscriber activity on social networks, and more.
Store all customers data
We know that having an effective way to view all of your customer information is key.
BookingBug allows you to collect whatever information you want during a booking: Name, Email, Address, Phone Number, Date of Birth, plus any other custom questions you want to ask.
That information is stored in an easy to use CRM which also allows you to directly send them an email or SMS, and to view their purchase history and all past and future bookings.
Have an existing customer database? You can import all of your existing customers directly into BookingBug. You can also export it all to a spreadsheet and to MailChimp for marketing promotions.
