Go Beyond the Email Confirmation

Find out how to make your emails more engaging

BookingBug Knowledge

Emailing is an important tool for businesses, you can deliver the information you want your customer to receive quickly and effectively. It can be difficult to compose the perfect message to your customers. We understand that at BookingBug so read our guide, send emails and engage with your customers!

The Digital Age of Customer Service: What does it mean for retailers?

BookingBug Founder & CEO shares his thoughts


Our CEO and Founder, Glenn Shoosmith, has shared his thoughts on customer service in retail in an articled published in The Grocer magazine this week.

In the article, which you can read below, Glenn talks about the opportunity that grocers have to offer additional in-store services and experiences by combining new technologies with talented and knowledgeable staff.

BookingBug’s Next Top Model

Take a look at some great fashion and clothing widgets and learn how to customise your own

Customer Insights

In celebration of New York and London Fashion Week, we’ve put together our favourite stylish widgets used by some of our Fashion and Clothing businesses — and we’re going to give you the intel so you can personalise your BookingBug widget too! The BookingBug widget is a customisable tool which means that you can maintain your branding as the widget can fit into your website through alteration of colour scheme, text, the addition of photos and much more.

Instagram: Marketing for Small Businesses

Learn how to use Instagram to connect with your customers


The BookingBug team are going to give you some top tips so that you can advertise effectively, starting with Instagram!
Instagram is an app that allows users to share, like and comment on photos, which is brilliant for friends – but it’s also a great opportunity for businesses. You get to show a personable side to your brand, one which customers can interact with.

Make a date with BookingBug at Dreamforce 2015

Join us for demos, customer stories, giveaways and much more!

salesforce appointment scheduling

It’s fair to say that the team here at BookingBug has attended more business technology events over the years than we care to remember. However there’s one event on the annual calendar that stands head and shoulders above the rest as a creative and lively place to learn, imagine, innovate, network, give back and have fun: Dreamforce.

COMPLETE: Scheduled maintenance on Saturday, August 22 from 8-9 a.m. BST

We will be performing some planned maintenance and upgrade work on the BookingBug platform this Saturday, August 22, between 8-9 a.m. BST. During this time, some BookingBug users on our Solo, Small and Medium plans may experience a short period of downtime.   We strive to offer a consistently high uptime and very occasionally need to perform some crucial platform upgrades to ensure that reliability continues. We also strive to keep longer planned maintenance windows like this one to a

BookingBug + Golfsmith

World’s largest golf retailer uses BookingBug to drive customers into stores

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Golfsmith – the world’s largest specialist golf superstore – provides custom club fitting appointments to its customers in over 100 stores across the United States. Learn more about how BookingBug has helped Golfsmith to bring this valuable in store service into it’s omnichannel experience, benefitting the customer and the business alike…

From Old to Omnichannel In One Step

Online scheduling software delivers modern, omnichannel retail

Let’s check the calendar, shall we? Nearly a year has passed since Shop.org. Seven months since NRF. At both shows we saw and heard a lot about “omnichannel” and “multichannel,” “clienteling” and retail innovation. Yet entire seasons have passed. And according to trade writers, many retailers are still slow to execute on these concepts.  Slow to put practices in place that deliver on the expectations of omnichannel customers and current-quarter shareholders alike. This is understandable. Change is hard and the

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