About Us

Find out about the BookingBug team

About BookingBug

BookingBug is the only real-time distributed booking and reservation system that works for all business types; whether you take bookings by the hour, day or week, run events, classes or courses.

Since our launch in late 2009, BookingBug has grown exponentially and now provides the online booking, appointment and enquiry capabilities for thousands of businesses worldwide in a diverse range of industries including health, beauty, sports, fitness, accommodation, events, courses, classes, space hire, services, trades and beyond.

Our vision

In an increasingly always on and always connected world, BookingBug is revolutionising the way services can be found, accessed, booked and paid for.

Despite the fact that service businesses comprise over 45 per cent of all businesses globally, they have historically lagged behind when it comes to embracing the opportunities that the web presents. BookingBug addresses this challenge by providing easy to use, affordable, scalable technology that allows businesses of all sizes to manage their services, schedules, staff and resources online.

We enable businesses to take bookings and payments directly from their website, Facebook page or anywhere that they are online 24/7. BookingBug is a platform for managing customers, running promotions and deals, and also integrates with a range of online marketing and accounting platforms.

Some of our key people

  • Glenn Shoosmith, CEO & co-founder

    @glennbookingbug

    When Glenn realised there was simply no practical way to find, book and pay for services online, he sat down to build a solution. Fast forward a few years and we have the BookingBug platform we all know and love today. Based in our London HQ, Glenn is also responsible for overseeing the technical development team as it continues to ensure that BookingBug remains the best possible solution for online booking, reservation and scheduling.

  • Gregory Bockenstette, Product Director & co-founder

    @bockus

    Greg (or Bock as he is more commonly known) is the vision behind all of the branding, design and user experience at BookingBug. Based in the US, Bock started development and design during the first dot com boom and has many years of experience working in web and design in a wide range of disciplines.

  • Alexander Pay, Business Development Director

    @alexanderpay1

    Alex joined the team from the world of banking to look after BookingBug’s sales, partnerships and oversee the strategic direction of our business development. If you’d like to chat about the possibilities of our businesses working together, Alex is your man.


  • Kate Hyslop, Head of Marketing

    @hyslop

    After spending many years in agency side technology marketing and PR, Kate finally turned to the dark side to look after all things marketing, PR and events related at BookingBug. She’s your go-to person for all things comms related.

  • Vinh Luu, Head of Customer Service

    @veee

    Since joining BookingBug back in its beginnings as a graduate trainee, Vinh has grown with the company and now oversees our fabulous customer support team. If you have any feedback on the BookingBug platform, Vinh’s your man.


We’re growing fast and always on the hunt for exceptional people to join us. If you’re interested in joining our excellent team, check out our jobs pages.